Terms and Conditions
Apoyo Studio's terms and conditions for web design and branding services ensure that everyone knows how our collaboration works – fair, transparent and legally secure for both sides.
Last updated on October 9, 2025.
1. Scope
Apoyo Studio’s Terms and Conditions for web design and branding services ensure that both sides understand how our collaboration works – fair, transparent, and legally secure.
These General Terms and Conditions apply to all contracts for the provision of web design and branding services by Apoyo Studio (hereinafter “Service Provider”) to the client (hereinafter “Customer”).
2. Description of Services
The Service Provider offers website development, graphic design, and branding concepts tailored to the Customer’s individual requirements. The specific scope of services is defined in the respective agreement.
3. Obligations of the Service Provider
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The Service Provider undertakes to perform the agreed services with care and professionalism.
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Any changes or additions to the agreed scope of services require a written agreement and may incur additional costs.
4. Customer Obligations
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The Customer is obligated to provide all information and documents required for the execution of the order in a complete and timely manner. The Service Provider is not responsible for delays resulting from insufficient cooperation on the part of the Customer.
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The Customer reviews the designs and work results provided by the Service Provider and communicates any change requests or corrections promptly.
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The Customer is responsible for the legal admissibility and accuracy of the content they provide.
5. Acceptance and Responsibility
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Once the agreed service has been completed, the Service Provider will notify the Customer.
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The Customer is obligated to review the delivered work within 14 days and report any defects.
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If the Customer does not respond within this period, the service is deemed accepted.
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Upon acceptance, full responsibility for the content and its use transfers to the Customer.
6. Liability and Warranty
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The Service Provider is liable only for intent and gross negligence.
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The Service Provider assumes no liability for damages occurring after acceptance by the Customer, including data loss or security breaches.
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The Service Provider does not guarantee the uninterrupted availability of the online products created (such as websites, social media channels, newsletters, marketing analyses, etc.) after acceptance.
7. Usage Rights
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Upon full payment of the agreed remuneration, the Customer receives the unrestricted right to use the created websites and designs.
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The Service Provider reserves the right to use the completed work as a reference, unless otherwise agreed in writing.
8. Remuneration and Payment Terms
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The remuneration for the services provided will be specified in the contract or offer.
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Invoices are payable within 14 days of the invoice date, without deductions.
9. Final Provisions
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Changes and additions to these Terms and Conditions generally require written form.
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The Service Provider is entitled to amend these Terms and Conditions at any time and without prior notice. The current version is available on the Service Provider’s website and applies to all new orders from the date of publication.
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If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected.
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Swiss law applies. The place of jurisdiction is the registered office of the Service Provider.