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Terms and Conditions

The general terms and conditions (GTC) for web design and branding services from Apoyo Studio ensure that everyone knows how we work together – fairly, transparently and legally secure for both sides.

Diese Allgemeinen Geschäftsbedingungen gelten ab dem 23. Juli 2024.

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1. Scope

These General Terms and Conditions (GTC) apply to all contracts for the provision of web design and branding services by Apoyo Studio (hereinafter referred to as “service provider”) for the client (hereinafter referred to as “customer”).

2. Description of services

The service provider offers the creation of websites, graphic designs and branding concepts according to the individual requirements of the customer. The specific services are specified in the respective contract.

3. Obligations of the service provider

  • The service provider undertakes to carry out the agreed services carefully and professionally.

  • Changes and extensions to the services require a written agreement and incur additional costs.

4. Obligations of the Customer

  • The customer undertakes to provide all information and documents necessary for the execution of the order in a timely and complete manner. Delays caused by insufficient cooperation on the part of the customer are not the responsibility of the service provider.

  • The customer checks the drafts and work created by the service provider and communicates any requests for changes or corrections promptly.

  • The customer is responsible for the legal admissibility and accuracy of the content provided.

5. Acceptance and responsibility

  • After completion of the website and/or the branding concept, the service provider will inform the customer of its completion.

  • The customer is obliged to check the service provided within 14 days and to report any defects.

  • If the customer does not respond within the specified period, the service is deemed to have been accepted.

  • Upon acceptance of the service, full responsibility for the website and its contents passes to the customer.

6. Liability and Warranty

  • The service provider is only liable for intent and gross negligence.

  • The service provider assumes no liability for damages that occur after acceptance by the customer, including loss of data or security gaps.

  • The service provider does not guarantee the uninterrupted availability of the created online products (such as website, social media channels, newsletters, marketing analyses, etc.) after acceptance.

7. Rights of Use

  • Der Kunde erhält nach vollständiger Bezahlung der vereinbarten Vergütung das uneingeschränkte Nutzungsrecht an den erstellten Webseiten und Designs.

  • Der Dienstleister behält sich das Recht vor, die erstellten Arbeiten als Referenz zu nutzen, sofern nichts anderes schriftlich vereinbart wurde.

8. Remuneration and payment terms

  • The remuneration for the services provided is specified in the contract or offer.

  • Invoices are to be paid within 14 days of invoicing without deduction.

9. Confidentiality

Both parties undertake to treat all information received as part of the cooperation as confidential and not to pass it on to third parties.

10. Schlussbestimmungen

  • Changes and additions to these Terms and Conditions must be made in writing.

  • Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

The law of the Swiss Confederation applies. The place of jurisdiction is the registered office of the service provider.

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